RETURN POLICY - nonuventures.com

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We at Nonu Ventures are committed to provide quality products with convenient and happy shopping experience.

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In case buyer has any doubts or concerns regarding your order, please contact via email or chat with us on WhatsApp.

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Buyer may request for returns that they buy from Nonu Ventures, for products which are defined as returnable.

 

Buyer is eligible for returns only in the following cases:

1. Products with manufacturing defect
2. Damaged Product
3. Wrong Product
4. Missing Product

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Buyer is requested to provide Order Number along with images clearly demonstrating the damage / missing product in the shipment while raising a return or replacement request.

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Buyers may WhatsApp us for any queries regarding return policy. 

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On receiving the request, Seller will verify your query and process request for replacement. In case Seller is unable to process the replacement request or the buyer does not want replacement (for genuine reasons), Seller will process the return request. All we ask that the product be returned unused and in the same condition as you received it, in its original box and packaging. Seller reserves the right to reject any return request if the product is not packed in original package or the product looks used.

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We request the buyer to log the product return or replacement request to Nonu Ventures via email or WhatsApp within 7 days of receipt of the order, after which the return will not be processed. Buyer need to dispatch the product using a reputed courier in his respective area in consultation with Nonu Ventures. All reverse shipment charges will be paid by the Buyer which will NOT be reimbursed by Nonu Ventures. 

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The Buyer will receive the refund once the product has been safely delivered back to the seller & thoroughly inspected. The Buyer will receive a refund of the total bill value minus the the shipping charges from Seller location to the Buyer's location.